Frequently asked questions

If you have a question and can't find the answer you're looking for here, please get in touch, we'll be happy to help. Just remember we're often travelling so we will respond to your query as soon as we can.


What are Morocco’s visa and passport requirements? 

Traveling to Morocco as a tourist is a pretty easy affair from most countries in the world.

The entry requirements are straight forward, and in many cases it's not required for you have a Morocco tourist visa, also known as a Morocco travel visa. You will need a passport, however, as well as a return ticket in hand.

The Morocco travel visa exception pertains to those travellers that will only be visiting for 90 days. You also do not need a Morocco tourist visa if you are a transit passenger taking a connecting flight within 24 hours with proper documentation and you are not leaving the airport

Your passport should be valid for the proposed duration of your stay in Morocco. However, the Moroccan Embassy advise that your passport should be valid for at least 3 months on your date of entry to Morocco. If your passport does not meet this requirement you may face difficulties and you should check with the Moroccan authorities and your travel provider before travelling.

Before travelling, make sure your passport is not damaged. Some travellers have been refused entry when travelling on damaged passports. 

When is the best month to visit Morocco?

Best months to visit are March-May & September-October.

What is the easiest way to get to Morocco?

Morocco, officially the Kingdom of Morocco, is located in the Maghreb region of North Africa. It overlooks the Mediterranean Sea to the north and the Atlantic Ocean to the west and it is a strategic point between Europe and Africa.

Morocco is easily reached by ferry from the European countries of France, Portugal and Spain, and if you are planning to fly from Europe or the UK you can easily find good deals on Direct flights to many Cities in the Country.

For the visitors coming from Canada, USA, Australia or New Zealand most flights usually come into Morocco’s biggest airport which is Casablanca.

At Embrace Morocco we will pick you up from your chosen airport of arrival.

We will provide a list of the Airports which are nearest to where our tours start.

Moroccan airports

What currency does Morocco use? 

The currency used in Morocco is the Moroccan Dirham.

https://www.xe.com/currencyconverter

What languages do Moroccan speak? 

A. Moroccans generally speak 2 languages; Arabic and Berber. However, many Moroccans also speak French and Spanish. English is also relatively common.

Our tour guides are fluent in many languages so we’ll be able to help you overcome any language barrier.

What cultures will I find in Morocco?

Morocco is well Known for: Berber, Arabian, and European rich cultural influences. 

Will my phone work in Morocco? 

You will be able to connect to a network in most areas. 

Check with your mobile provider regarding international tariffs.

Embrace Morocco can provide you with a Moroccan Sim card for a small fee which you can use for the duration of your stay. You need to make sure your phone is unlocked to be able to use the Sim Card. We also provide free Wi-fi during transportation.

Is it safe to travel in Morocco?

Being prepared before you travel to any country is important, but Morocco is one of those places where travel insurance is an absolute must.

This is due to much of the country being made up of desert and mountainous terrain, so finding medical facilities can be difficult when there’s an emergency.

For some holidaymakers, there is concern over general travel safety and terrorist attacks. But for the most part, this magical country is safe to visit as long as you take precautions and follow the necessary travel guidelines.

Moroccans are a peace-loving nation, and most of the people you will come across are friendly and welcoming of tourists. In fact, tourism is a main industry and many Moroccans rely on tourists from around the world to keep their businesses running. With over 12 million visitors in a year, and such close proximity to Europe, this is a path well-travelled – but with the sense of being totally off the beaten track!

Are there any health concerns for traveling in Morocco? 

Routine vaccinations are recommended for all travellers.

Hepatitis A is recommended for most travellers, including those with “standard” itineraries and accommodations.

Hepatitis B is to be considered for most travellers and recommended for those who might be exposed to blood or other bodily fluids, have sexual contact with the local population, or be exposed through medical treatment (e.g., for an accident). 

Is Moroccan Food and Drink safe?

Our Embrace Morocco guides will advise you of the best restaurants and places to eat.

You should however be diligent about food and water precautions:

  • Avoid cooked food served at room temperature.

  • Avoid raw food, including raw vegetables unless they can be washed thoroughly.

  • Drink only beverages from sealed bottles or cans.

  • Water is safe if it has been boiled or chemically treated.

  • Avoid ice unless made from bottled/disinfected water.

Consider getting a prescription of an antibiotic for self-treatment of travellers’ diarrhoea, factoring in resistance issues at the destination. 

What clothing should I bring to Morocco?

Morocco is generally hot, with summers that can really bake the landscape.

We’d recommend loose clothing that covers the skin and hats to protect the face and neck from sunburn. It can, however, get quite chilly in the evenings in some destinations so it’s worth packing a sweater or two.

Please bring modest clothing if you are planning to visit Mosques or other religious locations such as the city Mausoleums.  

Embrace Morocco will provide more information regarding clothing requirements by email before your visit.

Weather link info: https://www.holiday-weather.com/country/morocco  

How much should you tip in Morocco?

Tipping in Morocco is a customary and accepted part of daily life and expected in certain services. In most cases, tips are rather small. But they are truly appreciated by those who receive them. Many unskilled workers earn less than 100 dirhams a day, so your tips can really help.

When eating out in restaurants in Morocco, the way you tip is largely dependent on where your food is purchased and if you are satisfied with the service.

Tips you should expect to pay

  • Luggage Cart Handlers — depending on how much luggage you have and the distance to your accommodations.

    25 Dirham (2.5 euro)

  • Cleaning staff — who keep your room tidy during your stay.

    20 Dirham (2 euro)

  • Public Toilet Attendants:

    3 Dirhams is normal (30 cents)

  • City guide: 

    From 100 Dirham depending on the service (10 euro)

  • Camel Guide:

    50 Dirham – (5 euro)

If you have received excellent service at your Riad or other accommodation, you may want to consider leaving a tip for the staff when you check out.

When tipping your Embrace Morocco driver, who accompanies you on the tour, for the service received — if you have received excellent service you should consider tipping him 10 to 15% of the price of your tour. 

Your tip should always be paid in cash and left on the table. Don’t simply add it to your bill when paying with your bank card. If you do that, your server will not receive their tip.


Other tips and useful information

Private Chauffeur Service
Morocco desert 4x4

We are happy to offer you professional drivers and comfortable vehicles for your tour through Morocco. Our drivers are experienced, know the local roads well and are dedicated to providing quality service throughout your trip. Our vehicles are carefully maintained and equipped to guarantee your comfort and safety during your stay in Morocco.

Whether you opt for a 4x4 to explore mountainous or desert regions, a minivan for group trips, or an SUV for a combination of comfort and versatility, we have the options that will meet your needs. We are here to make your travel experience as pleasant and hassle-free as possible.

Please do not hesitate to contact us to discuss your specific transportation and travel needs. We are here to help you organize an unforgettable tour through the varied and fascinating landscapes of Morocco.

Payment

We kindly request a 30% deposit of your total tour cost via PayPal to guarantee your tour. This deposit serves to secure accommodations, vehicles, drivers, guides, and other necessary arrangements in advance of your stay. By providing this deposit, you help ensure a smooth and seamless experience during your tour, allowing us to make the necessary arrangements and reservations on your behalf. Your deposit not only secures your booking but also contributes to the planning and preparation required to make your tour a memorable and enjoyable experience. Thank you for your cooperation and trust in our services.

Tour Balance

Upon your arrival in Morocco, the remaining balance must be paid to us in person before the start of your trip. Pay for the driver.

Terms & Conditions
  • Cancellation Policy:

If you need to cancel your booking, please notify us as soon as possible.

Cancellation charges may apply depending on the timing of your cancellation relative to your departure date.

Refer to your booking confirmation for specific cancellation terms.

 

Tour Deposit:

A deposit is required upon booking to secure your reservation.

The amount of the deposit varies depending on the tour package selected.

The deposit is non-refundable unless otherwise stated in your booking confirmation.

 

Tour Balance:

The remaining balance of your tour cost is typically due before the start of your trip.

Payment deadlines will be outlined in your booking confirmation.

Failure to pay the balance by the specified deadline may result in cancellation of your reservation.

 

Traveling With Children:

Children must be accompanied by a responsible adult at all times during the tour.

Please provide accurate information about the age and number of children traveling with you when booking.

Certain tours or accommodations may have age restrictions or additional charges for children, so please inquire in advance.

Marrakech office:

Izdihar 3 building 17, Nº 3 Floor, Apartment 17, Marrakech. 40,000 Morocco.

Dades office:

Dades Gorges, Boumalne, near Chez Pierre hotel, Tinghir, Morocco.

Whatsapp: +212661780839

Mobile: +212677034531

Get in touch

Ready to plan your holiday or have questions?


Embrace Morocco Copyright 2024